Terms of Sale

Despatch

 

Items ordered for purchase from Scottishshop.com.au will be despatched within 2 business days from the receipt of order, if the item is in stock. If the item is not in stock, the customer will be notified and the estimated time to receive. The customer has the right to get a refund if they do not accept the time to delivery. Once the customer has accepted the terms, the order is placed.

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Exchange/Return of Purchased Goods

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We offer a full refund on goods purchased within 30 days if the product is defective. Freight costs to return the items are borne by the customer. Returns will not be accepted unless an RMA is attached with the return. The customer must ensure an RMA is organised with Scottishshop.com.au prior to return.

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Hire Terms & Conditions

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CANCELLING ORDERS:

If cancelling your hire more than 30 days prior to the event, we will refund all of your payments, less an administration fee of $50. If cancelling less than 30 days prior to the event, an administration fee of $50 is withheld and the balance is offered as a credit to the store to use on hire only.

 

DELIVERY AND RETURNS:

Using a Saturday wedding as an example, we will have the delivery arrive a minimum of 7 days prior to the event date. It is your obligation to have the outfit lodged at Australia Post, using the reply paid information provided, the next business day. For each day the outfit is not lodged with Australia Post, you will be charged 10% of the hire fee per day, per outfit.